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Clinical Informatics Seminar Print

Clinical Informatics Seminar – MEBI 598

10:00 – 11:20 a.m.

Location: BB-1404

Presenter:     Patty Hoey, RPh, VA Puget Sound Health Care System
                Matt Eisenberg, MD, Multicare 

Topic:    OPERATIONS, 3. WORKING WITH THE USER COMMUNITY

•   Organizing training

•   User support: options, managing angry users, Help Desks. CACs

•   Involving clinicians in system design and configuration

•   Support 24 hours x 365 days.  Important?  How to do it?

 

Location: BB-1404
Speaker: Patty Hoey, RPh, VA Puget Sound Health Care System AND Matt Eisenberg, MD, Multicare
Topic: OPERATIONS, 3. WORKING WITH THE USER COMMUNITY

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