| Clinical Informatics Seminar |
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Clinical Informatics Seminar – MEBI 598
10:00 – 11:20 a.m.
Location: BB-1404
Patty Hoey, RPh
VA Puget Sound Health Care System
Matt Eisenberg, MD
Medical Director of Information Services for MultiCare Health System
Operations, 3. Working with the user community
•Organizing training
•User support: options, managing angry users, Help Desks. CACs
•Involving clinicians in system design and configuration
•Support 24 hours x 365 days. Important? How to do it?
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Location: BB-1404
Speaker: Patty Hoey, RPh, Va Puget Sound Health Care System AND Matt Eisenberg, MD, Medical Dir of Information Services for MCHS |
| Topic: Operations, 3. Working with the user community
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